If you own a Shopify online store, you know how important it is to attract new customers and retain the ones you already have. One of the most effective ways to do this is through customer reviews. Positive testimonials from satisfied customers can increase your credibility and trustworthiness online, and help you improve your conversion rate.
To do this, you will find in the Shopify app store, the best apps that will give you the most useful features for this purpose.
In this article, we are going to introduce you to the 10 best review apps for Shopify. We will go through the selection criteria to choose the best app for your store, as well as the benefits of using customer reviews.
How essential are customer reviews for Shopify online stores?
Customer reviews are one of the most important factors for the success of your online store. According to a study by BrightLocal, 92% of consumers read online reviews before making a purchase. In addition, 72% of consumers will only make a purchase decision after reading a positive review.
Customer reviews can also help you improve your search engine optimization (SEO). Positive testimonials increase your click-through rate and conversion rate, which can improve your ranking on search engine results.
Criteria for choosing the best review apps for Shopify
To choose the best customer review app for your Shopify store, you should consider several criteria. Here are the main points to consider:
Easy to install and use
It is important to choose an application that is easy to install and use. The most popular apps are often the most user-friendly.
Features
Features vary by application. Check if the application offers features such as :
- customization of the display of testimonials
- the ability to include photos and videos
- the possibility to respond to notices
- etc.
Integration with Shopify
It makes sense, but the app should be compatible with Shopify and easily integrated into your online store.
Cost
Costs vary from one application to another. Check if the application is paid and if it offers a free trial version.
Look for an application that won’t hurt your budget.
Number of notices
Some apps have limits on the number of reviews you can collect. If you have a growing online store, choose an app that can scale to your future needs.
Data analysis
Check to see if the app offers tools to track the performance of your customer reviews. The data can help you identify the most popular products, understand your customers’ preferences and improve your online store experience.
By using these criteria to choose a customer review app for your Shopify store, you can be sure you’re choosing the right app for your needs.
Top 10 best review apps for Shopify customers
Ali Reviews
Ali Reviews is one of the best review apps for Shopify. It helps to collect reviews effectively to increase trust and conversions. Ali Reviews has an easy-to-use interface and integrates seamlessly with other Shopify apps.
Key features
Ali Reviews offers several key features to help businesses collect and display customer reviews in an elegant way on their website.
Key features include:
- Collection of notices by e-mail and SMS
- Customize notification emails with discount codes
- Reducing cart abandonment rates with notification widgets
- Data migration from other applications such as Yotpo, Stamped, Judge.me or Product Reviews
- Wide range of widget styles to display reviews, easily customizable to fit perfectly with your existing Shopify theme
The rates
Ali Reviews offers four plans, starting from $9.9 per month. All plans include a free 7-day trial period.
The advantages and disadvantages
The advantages
- Easy to use interface
- Seamless integration with other Shopify applications
- Data migration function to facilitate the transition from other similar applications
- Wide range of widget styles to display notices
The disadvantages
- Slightly high prices
- Limited customization options
Stamped.io
Stamped.io is one of the best review apps for Shopify. This e-commerce customer review and loyalty app helps you build credibility for your brand by creating trust and giving your customers a voice.
In addition, Stamped.io allows brands to send personalized surveys to their customers via email, text, chat, receipts, email signatures, etc.
Key features
You can route customer feedback to specific team members, track survey response rates, and search, tag and filter NPS data as needed.
In addition, you can use StampedIQ to analyze customer reviews.
You also have:
- Integration with Shopify, Klaviyo, Gorgias, and more
- E-mail marketing
- Customized forms
- Display of widgets
- Sharing on social networks
- Referral programs
- Star Ratings
The rates
Stamped.io offers a variety of pricing plans:
- Basic Plan: $19/month
- Premium Plan: $39/month
- Business Plan: $99/month
- Pro Plan: $249/month
The advantages and disadvantages
The advantages
- Ability to customize customer surveys
- Integration with many tools
- StampedIQ makes it easy to analyze and manage customer reviews
The disadvantages
- Expensive pricing plans
- Advanced features available only in premium plans
Loox
Loox, one of the best review apps for Shopify, helps more than 100,000 Shopify and Shopify Plus merchants increase customer loyalty and retention, drive word of mouth and referrals, and increase sales.
Loox collects authentic product reviews through smart, customizable review request emails. Customers can leave photo or video reviews in exchange for a discount, and review request reminders can be sent up to 3 months after installation.
Key features
Its key features include:
- Ability to schedule notification requests by delivery time or order status
- Customer review galleries in list/grid layouts, product review carousels, review popups and a review sidebar
- Customize galleries to match store branding
- Request for post-purchase or post-notification references
- Discount codes for next purchase for photo or video reviews
- Ability to share customer reviews on social networks and Google Shopping
The rates
Loox offers a subscription starting at $10 per month. A free trial is available without a credit card.
The advantages and disadvantages
The advantages
- Collection of photo or video notifications
- Planning function
- Customer review galleries
- Possibility to share reviews on social networks
- 24/7 support
The disadvantages
- Poorly optimized dashboard
- Limited email personalization
Growave
Growave is a cloud marketing platform designed to help Shopify stores improve their conversion rates and engage with their target audience through a unified portal.
The platform allows users to collect product reviews and photos from customers using personalized email reminders and Q&A, and respond to reviews with public or private comments.
Key features
Features include:
- Referral marketing to increase sales
- Loyalty and Reward Program
- Collection of comments
- Review of customer photos
- Analysis of comments and evaluations
- Social media integration
- Wish list and marketing campaigns
The rates
Growave offers packages starting at $9 per month and a free trial period is available.
The advantages and disadvantages
The advantages
- Customer Loyalty Rewards Program
- Collection of opinions and photos
- Analysis of comments and evaluations
The disadvantages
- Complex user interface
Yotpo
Yotpo is an e-commerce marketing platform used by thousands of brands to accelerate their growth. With an all-in-one approach, Yotpo integrates data-driven solutions for customer reviews, loyalty, SMS marketing and more.
Yotpo is among the best review apps for Shopify, enabling brands to create smarter, more powerful experiences to improve conversion and customer relationships.
Key features
- Collection of customer reviews via e-mail, SMS or directly on the website
- Display of customer reviews on the website to improve brand credibility
- Integration with major e-commerce platforms, social networks and other tools for a smooth user experience
- Loyalty program and rewards for customers
- Data Analysis for Informed Decision-Making
The rates
Yotpo offers a free version and paid subscription plans. The rates are not published online. You must contact their customer service department.
The advantages and disadvantages
The advantages
- All-in-one platform
- Easy integration with existing tools
- Campaign personalization
The disadvantages
- Rates are not transparent and must be requested
- The display of customer reviews can be poorly organized
Shopify Product Reviews
Shopify Product Reviews is a free app that can be integrated directly into Shopify. It allows customers to rate and review products in your online store to help other customers make informed buying decisions. The application offers customization and data import/export features.
Key features
Shopify Product Reviews allows customers to rate and review products directly on the product page. It also offers customization and data import/export features. You also get:
- Direct integration into Shopify
- Easy customization of the appearance
- Product rating and evaluation functionality
- Import/export of comment data
The rates
The application is free.
The advantages and disadvantages
The advantages
- Direct integration into Shopify
- Free
- Customizable
- Easy to use
The disadvantages
- Recurring bugs
- Difficulty of installation for some users
TT Ali Reviews Product Reviews
TT Ali Reviews Product Reviews is a review and feedback app for Shopify stores. The app offers features for collecting, displaying and amplifying customer content to help brands build credibility and trustworthiness.
Key features
TT Ali Reviews Product Reviews has the following key features:
- Display customer reviews in customizable widgets
- Importation of products from AliExpress
- Automatic email notification with discount offer for adding a photo
- Social media sharing feature to increase organic traffic
- Automatic translation of instructions into multiple languages
The rates
- Forever plan
Free, including 50 notification request emails per month, 50 order discount coupons and all notification widgets - Awesome plan
$9.99/month, including unlimited email review requests, unlimited order discount coupons, Google Snippet score display and unlimited review translation.
The advantages and disadvantages
The advantages
- Free for the Forever plan
- Collection of reviews with photos and videos of customers
- Importation of products from AliExpress
- Automatic translation of instructions into multiple languages
The disadvantages
- The free plan is limited to 50 notices
Judge.me
Collect and display product reviews and star ratings. Build trust and drive sales with social proof. Judge.me is a fast and fully customizable review app in 37 languages.
Judge.me offers product review collection and display features and star ratings, as well as the ability to respond to reviews, coupons, email marketing and Google Shopping integrations.
Key features
- Unlimited product reviews with photos and videos, email review forms.
- Display star ratings, product reviews, trust badges, review carousel.
- Share reviews on social networks, Google Shopping and rich snippets.
- Synchronization and grouping of product reviews on different stores and products.
- Q&A (question and answer), coupons, email marketing integrations.
- Available in 37 languages.
The rates
Judge.me has two pricing plans:
- Forever Free
Free, with unlimited product review requests, photos and videos, review carousel themes, SEO snippets and more. - Awesome
15/month, with site reviews, an “All Reviews” page, custom forms, coupons, product groups, cross-shop syndication and more.
The advantages and disadvantages
The advantages
- Collection and display of customizable product reviews in multiple languages
- Sharing opinions on social networks
- Google Shopping to improve your SEO
- Q&A, coupons, email marketing integrations
- Customer support available 24 hours a day, 7 days a week
The disadvantages
- Slow response from customer support
- Complex configuration
Opinew
Opinew is a complete customer review management solution with advanced automation to help businesses collect product reviews and display them on their website.
Opinew also allows you to mass import reviews from different platforms, such as Amazon, eBay, and AliExpress. The collected reviews can be presented as customizable widgets and easily integrated into your website.
Key features
- Import reviews in minutes from Amazon, eBay, and AliExpress with automatic synchronization.
- Manage and display reviews on your site with 8 highly customizable widgets.
- Get more reviews with automatic email and SMS review requests, including coupons.
- Automatically display your best reviews to maximize conversions with Smart Reviews.
The rates
Opinew offers a free version and paid plans ranging from $19 to $199 per month, with free 14-day trial periods available for all plans.
The advantages and disadvantages
The advantages
- Complete customer review management solution.
- Advanced automation
- Mass import of notices
- Customizable and easily integrated notification widgets
The disadvantages
- Slow customer support
- Presence of slight bugs
Ryviu
Ryviu is one of the best review apps for Shopify. The app helps to generate social proof, increase trust rate and number of sales.
Ryviu allows you to post customer reviews on Shopify. Customers can easily leave reviews on products.
Key features
- Show customer reviews on Shopify store with multiple themes.
- Import reviews with photos from multiple sources: Aliexpress, Amazon, Etsy, CSV, etc.
- Send emails to collect post-purchase customer reviews.
- Post questions and answers to help customers ask questions about products.
The rates
The app is free for a limited import of customer reviews, with paid options starting at $6.99 per month.
The advantages and disadvantages
The advantages
- Importing notifications from multiple sources
- Reviews can be displayed anywhere on your Shopify store
- Sending emails to collect post-purchase customer reviews
The disadvantages
- Unresponsive customer support
- Slight bugs for some users
Best review apps for shopify - Conclusion
All in all, customer reviews are a crucial aspect for online stores. The best apps for reviews on Shopify can help collect and display customer feedback, thus increasing trust and sales. Before choosing an app, it is important to consider certain criteria such as price and features.
Based on our research, we have compiled a list of 10 choices, including some of the best free product review apps for Shopify, to help you make an informed choice. However, the final choice is up to each online store owner.
FAQ
Is there a free app for reviews on Shopify?
Yes, there are several free apps available for reviews on Shopify, such as Shopify Product Reviews, Yotpo, or Ryviu.
How do I get reviews on the Shopify app?
There are many ways to get reviews on the Shopify app, such as sending post-purchase review request emails, posting reviews on product pages, or importing reviews from other platforms.
What is the best application for notifications?
The best app for reviews on Shopify depends on the needs of each user. Nevertheless, among the most used ones, you have Loox, Judge.me, Ali Reviews Product Reviews, or Yotpo.
How to create a review page on Shopify?
To create a review page on Shopify, you can use the built-in Shopify Product Reviews app or opt for one of the best third-party apps for customer reviews on Shopify, such as Judge.me, Loox, or Ryviu.
Each of these applications offers different features to help you collect, manage and display customer reviews on your online store.